Our Privacy Policy

This Privacy Policy applies to this website and its owner Timothy Ambler (“we”, “us”, “our”), unless a site-specific policy states otherwise.

We are committed to protecting personal information and complying with applicable data-protection laws, including:

  • EU General Data Protection Regulation (GDPR)
  • UK GDPR and Data Protection Act 2018
  • California Consumer Privacy Act, as amended by the CPRA
  • New Zealand Privacy Act 2020
  • Canadian PIPEDA
  • Australian Privacy Act 1988 and Australian Privacy Principles (APPs)

1. Personal Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Business details
  • Account credentials
  • Payment and transaction information (processed by third-party providers)

We may also collect limited technical data automatically, such as IP address, browser type, device information, and usage data through cookies and similar technologies.

We do not intentionally collect sensitive personal information (such as health, ethnicity, religion, political opinions, or sexual orientation).

2. How We Use Personal Information

We use personal information only where permitted by law, including to:

  • Operate and maintain our websites and services
  • Process payments and deliver products or services
  • Manage user accounts
  • Respond to enquiries and support requests
  • Communicate service-related and administrative information
  • Send marketing communications where permitted
  • Improve functionality, security, and performance
  • Comply with legal and regulatory obligations

You may opt out of marketing communications at any time.

3. Legal Bases for Processing (EU / UK)

Where GDPR or UK GDPR applies, we process personal information on the basis of one or more of the following:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

4. Cookies and Analytics

We use cookies and similar technologies to ensure proper website operation, analyse usage, and support marketing where permitted by law.

We may use third-party services such as Google Analytics, Google Ads, and Meta (Facebook).

You can control cookies through browser settings and, where applicable, through cookie-consent tools provided on our websites.

For information on how Google processes data:


https://policies.google.com/privacy

5. Sharing of Personal Information

We do not sell personal information.

We may share personal information with trusted service providers who assist with:

  • Payment processing
  • Hosting and technical services
  • Email delivery and communications
  • Analytics and advertising
  • Professional services (legal, accounting)

These providers may use personal information only to perform services for us and are subject to confidentiality and data-protection obligations.

We may also disclose information where required by law or to protect legal rights.

6. International Data Transfers

Personal information may be stored or processed in countries including New Zealand, Australia, the United Kingdom, the European Union, and the United States.
Where required, we take reasonable steps to ensure appropriate safeguards are in place for cross-border transfers.

7. Data Retention

We retain personal information only for as long as necessary for business, legal, accounting, or regulatory purposes. When no longer required, information is securely deleted or anonymised.

8. Your Rights

Depending on your location, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

Requests may be made using the contact details below.

9. Security

We use reasonable technical and organisational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children

Our websites are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available via this page.

13. Contact Information

Postal address:

Unit 122451, PO Box 4336, Manchester M61 0BW, England

Telephone: +44 7786 040 506

Email: mail@timambler.com

Privacy / Data Protection Contact:


https://shogunsupport.com/support

Last updated: 1st January 2026

Appendix A — California Privacy Rights (CCPA / CPRA)

This section applies solely to individuals who are residents of the State of California and supplements the main Privacy Policy.

Categories of personal information collected

Within the past 12 months, we may have collected the following categories of personal information, as defined under the California Consumer Privacy Act (as amended by the CPRA):

  • Identifiers (e.g. name, email address, IP address)
  • Commercial information (e.g. purchase records)
  • Internet or electronic activity information
  • Geolocation data (approximate)
  • Professional or business-related information

We do not knowingly collect or process sensitive personal information as defined by the CPRA.

Sources of information

We collect personal information:

  • Directly from you
  • Automatically through your use of our websites
  • From service providers acting on our behalf

Use of personal information

We use personal information for the purposes described in the main Privacy Policy, including providing services, processing transactions, communications, analytics, and marketing where permitted.

Sharing and selling of personal information

We do not sell personal information.

We may share personal information with service providers and contractors for business purposes, including payment processing, analytics, hosting, and communications. These parties are contractually restricted from using personal information for any purpose other than providing services to us.

Certain advertising or analytics activities may be considered “sharing” under California law. Where applicable, you may opt out as described below.

Your California privacy rights

California residents have the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to personal information
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information (where applicable)
  • Not be discriminated against for exercising privacy rights

Exercising your rights

You may exercise your California privacy rights by contacting us using the details provided in the main Privacy Policy.
We may need to verify your identity before fulfilling a request.

Authorized agents

You may designate an authorized agent to make a request on your behalf. We may require proof of authorization.